About Your Load
How much does the average pallet of stone weigh?
The average pallet of stone weighs approximately 1.3 to 1.5 tons or 2,600 to 3,000 pounds.
How much weight can a truck haul?
The average tractor and trailer can carry approximately 22.5 tons or 45,000 pounds.
How many pallets of stone make a load?
It takes an average of approximately 15 to 18 pallets of stone to make a load.
What is the largest stone that can be shipped?
The largest stone must fit safely and legally on an average flatbed trailer which is 96 inches wide and 45 feet long. We are also limited to a single stone or pallet weight of 6000 pounds.
Freight
Is freight included in the stone price per ton?
Freight is not included in the price of the stone. The price of freight depends on distance and the delivery destination.
Who arranges trucking?
As a part of the service we provide, we arrange the truck unless otherwise requested by the customer.
Do you deliver with your own trucks?
Yes, we deliver with our own trucks up to a 200-mile radius from our location. We use other carriers beyond the 200-mile radius.
Do you have a forklift on your trucks?
We normally do not carry forklifts on our trucks but we can arrange to if needed. There is an additional charge if we are required to provide a forklift.
Specialty Cut Orders
Do you provide special cuts?
Yes, we do. Call us with the dimensions to receive a price quote.
How do you price special cut orders?
Special cut orders are priced by the ton, lineal feet, square feet, or by the piece. The price depends on the thickness, availability of stock, and number of cuts.
How big can you cut a stone?
We are limited by two factors: 1) the stock available and 2) equipment limitations. If stock is available we can cut up to 5 feet wide.
Other Questions
How can I get pricing information?
You can obtain prices by calling our office at 423-775-1907. We can fax you a price list or provide you with pricing by phone. You can also receive pricing information by requesting a Product CD. When you receive the CD we will provide you with a password that allows you to access our current price list.
What are your hours?
Our normal operating hours are Monday through Friday, 8:00 AM to 5:00 PM Eastern time. We are closed on all major holidays. Our answering machine is available 24/7. We will return your call.
When is payment due?
Full payment of stone is due upon delivery unless prior arrangements have been made.